Terms of service
This website and online store are operated by Atelier Ofea (“we”, “us”, “our”). By accessing or using our website, products or services (collectively, the “Services”), you agree to be bound by these Terms of Service. If you do not agree, please do not use our Services.
These Terms apply to all users of the site, including customers, browsers and contributors of content.
1. Eligibility & Use
You must be at least 18 years old or the age of majority in your jurisdiction to use the Services. You agree to use the Services only for lawful purposes and in accordance with these Terms.
2. Products
We sell physical products only.
We make reasonable efforts to display product descriptions and images accurately. However, colors or appearance may vary depending on your device. Minor deviations do not constitute a defect.
All product descriptions and availability are subject to change at any time without notice.
3. Orders & Contract Formation
By placing an order, you submit a binding offer to purchase. A contract is formed only after we confirm your order and payment has been successfully processed.
We reserve the right to refuse or cancel orders at our discretion, including in cases of pricing errors, suspected fraud or availability issues.
4. Prices & Payment
All prices shown are final prices excluding shipping costs and, where applicable, customs or import duties.
Payment must be made using the payment methods offered at checkout. You agree to provide accurate and complete payment information.
5. Shipping & Delivery
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs or circumstances beyond our control.
Risk of loss passes to you upon delivery of the goods to the shipping carrier.
6. Returns & Withdrawal
Returns, refunds and the statutory right of withdrawal for EU consumers are governed exclusively by our separate Refund Policy / Withdrawal Policy.
7. Intellectual Property
All content on this website, including text, images, designs, logos and branding, is the intellectual property of Atelier Ofea or its licensors and may not be used without prior written consent.
8. Third-Party Services & Shopify
This store is powered by Shopify. Purchases are made directly with Atelier Ofea. Shopify is not responsible for any aspect of transactions between you and us.
You agree that Shopify shall have no liability arising from your purchase or use of the Services.
9. Disclaimer of Warranties
To the extent permitted by law, the Services and products are provided “as is” and “as available.” We make no warranties beyond statutory consumer rights under applicable EU law.
10. Limitation of Liability
Nothing in these Terms limits liability for intent, gross negligence, personal injury, or mandatory consumer protection rights under EU or German law.
Otherwise, our liability is limited to foreseeable damages typical for this type of contract.
11. Termination
We reserve the right to restrict or terminate access to the Services if these Terms are violated.
12. Governing Law
These Terms shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
If you are a consumer residing in the EU, mandatory consumer protection laws of your country of residence remain unaffected.
13. Changes to Terms
We may update these Terms from time to time. The version in effect at the time of your order applies.
14. Contact
Contact details and legal information are provided separately in our Imprint and Privacy Policy.